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Compare Freshworks vs &above (andabove)

Side-by-side comparison of features, pricing, services, ratings and more.

Freshworks Agency logo

Freshworks

IT Services & Technology Consulting Website

Freshworks is a leading IT services provider that offers cloud-based solutions for customer engagement and operational efficiency. Its products include customer support, sales, and marketing automation tools. The company helps businesses optimize IT processes and scale efficiently.

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Winner
&above (andabove) Agency logo

&above (andabove)

Branding & Design Website

&above is a UK-based AI product agency for ambitious scale-ups and enterprises. The agency takes a problem-first, design-led approach across three stages: Discover, Build, and Scale. It has delivered AI products for clients including Google, Tesco, Sage, and Upstix.

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Feature Comparison

Attribute Freshworks &above (andabove)
Category IT Services & Technology Consulting Branding & Design
Rating
Winner +0.7 higher
Location San Mateo, California, United States London, United Kingdom
Services
  • IT Services
  • Managed Services
  • AI Development
  • Software Development
  • Engineering
  • UI/UX Design
  • Mobile App Development
  • Staff Augmentation
  • Branding
  • IT Services
  • Managed Services
  • AI Development
  • Software Development
  • Engineering
  • UI/UX Design
  • Mobile App Development
  • Staff Augmentation
  • Branding
Industries
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AI Food and Beverage Professional Services Real Estate Social Networks Software & IT Services
Pros
  • A Google reviewer notes that Freshworks makes IT solutions enjoyable and effective.
  • Problem-first, design-led approach to AI product development
  • Delivered AI products for major clients like Google, Tesco, and Sage
  • Supported partners through $3.25bn in funding rounds via product and design
Cons
  • Multiple Google reviewers criticize Freshworks CRM as buggy and not matching advertised features.
  • Customers have reported issues with cancellation, refunds, and unresponsive support.
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