Compare Freshworks vs &Element

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Freshworks

IT Services & Technology Consulting Website

Freshworks is a leading IT services provider that offers cloud-based solutions for customer engagement and operational efficiency. Its products include customer support, sales, and marketing automation tools. The company helps businesses optimize IT processes and scale efficiently.

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&Element

Branding & Design Website

Element Softworks, also known as &Element, is a web design and development agency based in Colchester, United Kingdom. The agency builds websites from a proprietary component library and offers SEO, UI/UX design, logo design, and mobile app development. It supports clients with branding and online reach through organic and targeted methods.

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Feature Comparison

Attribute	Freshworks	&Element
Category	IT Services & Technology Consulting	Branding & Design
Rating	Winner +4.3 higher	-
Location	San Mateo, California, United States	Colchester, Essex, United Kingdom
Services	IT Services Managed Services Web Design Web Development UI/UX Design Logo Design Graphic Design SEO Mobile App Development	IT Services Managed Services Web Design Web Development UI/UX Design Logo Design Graphic Design SEO Mobile App Development
Pros	A Google reviewer notes that Freshworks makes IT solutions enjoyable and effective.	Builds from a proprietary component library for speed and consistency Offers tailor-made, innovative solutions for client needs
Cons	Multiple Google reviewers criticize Freshworks CRM as buggy and not matching advertised features. Customers have reported issues with cancellation, refunds, and unresponsive support.	-
Website	Visit Site	Visit Site

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