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Compare Freshworks vs (Beta)

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Freshworks Agency logo

Freshworks

IT Services & Technology Consulting Website

Freshworks is a leading IT services provider that offers cloud-based solutions for customer engagement and operational efficiency. Its products include customer support, sales, and marketing automation tools. The company helps businesses optimize IT processes and scale efficiently.

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(Beta) Agency logo

(Beta)

Business, Financial & Professional Services Website

A professional services agency based in London, United Kingdom. The agency is located at Circus House, 2/3 Floor, 21 Great Titchfield Street, London W1W 8BA. It can be reached by phone at 0207 299 7450.

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Feature Comparison

Attribute Freshworks (Beta)
Category IT Services & Technology Consulting Business, Financial & Professional Services
Rating
Winner +4.3 higher
-
Location San Mateo, California, United States London, United Kingdom
Services
  • IT Services
  • Managed Services
  • IT Services
  • Managed Services
Pros
  • A Google reviewer notes that Freshworks makes IT solutions enjoyable and effective.
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Cons
  • Multiple Google reviewers criticize Freshworks CRM as buggy and not matching advertised features.
  • Customers have reported issues with cancellation, refunds, and unresponsive support.
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Website Visit Site Visit Site

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