Compare ATM Group vs Adfield Group

Side-by-side comparison of features, pricing, services, ratings and more.

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Winner

Adfield Group

BPO & Outsourced Support Website

Adfield Group is a full service marketing and communications agency based in the UK. It provides traditional and digital marketing services, specializing in event management, communications, telemarketing and digital marketing. The agency is family-owned with over 40 years of experience.

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Feature Comparison

Attribute	ATM Group	Adfield Group
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.1 higher
Location	Leicester, United Kingdom	Beckbury, United Kingdom
Services	BPO Call Centers Phone Answering Services HR Outsourcing Customer Support Telemarketing	BPO Call Centers Phone Answering Services HR Outsourcing Customer Support Telemarketing
Industries	Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications	IT Retail Marketing
Pros	Positive employee culture with internal progression opportunities Strong client service with knowledgeable staff Tech-enabled approach with ATM One platform for interaction intelligence	Full-service marketing and communications under one roof Consistent quality across projects of any size
Cons	Some reviews cite poor management and unprofessional staff Concerns about staff using dummy names when representing clients	Some clients report poor communication and dissatisfaction with event management
Website	Visit Site	Visit Site

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