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Compare ATM Group vs 101

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
ATM Group Agency logo

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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101 Agency logo

101

Business, Financial & Professional Services Website

London-based agency operating from Somerset House. Offers business services with contact details available through phone and email.

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Feature Comparison

Attribute ATM Group 101
Category BPO & Outsourced Support Business, Financial & Professional Services
Rating
Winner +3.5 higher
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Location Leicester, United Kingdom London, United Kingdom
Services
  • BPO
  • Call Centers
  • Phone Answering Services
  • HR Outsourcing
  • Customer Support
  • BPO
  • Call Centers
  • Phone Answering Services
  • HR Outsourcing
  • Customer Support
Industries
Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications
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Pros
  • Positive employee culture with internal progression opportunities
  • Strong client service with knowledgeable staff
  • Tech-enabled approach with ATM One platform for interaction intelligence
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Cons
  • Some reviews cite poor management and unprofessional staff
  • Concerns about staff using dummy names when representing clients
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