Compare Freshworks vs 101 Digital

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Freshworks

IT Services & Technology Consulting Website

Freshworks is a leading IT services provider that offers cloud-based solutions for customer engagement and operational efficiency. Its products include customer support, sales, and marketing automation tools. The company helps businesses optimize IT processes and scale efficiently.

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101 Digital

Web Development & Technology Website

101 Digital provides people-focused IT solutions including managed IT support, cybersecurity, cloud consulting, and software development. Founded in 2001, the agency serves small businesses with a minimum budget under $1,000 and an average hourly rate of $150.

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Feature Comparison

Attribute	Freshworks	101 Digital
Category	IT Services & Technology Consulting	Web Development & Technology
Rating	Winner +0.4 higher
Location	San Mateo, California, United States	Naperville, Illinois, United States
Services	IT Services Managed Services Cybersecurity Cloud Consulting Software Development Business Consulting	IT Services Managed Services Cybersecurity Cloud Consulting Software Development Business Consulting
Industries	-	FinTech Manufacturing Legal
Pros	A Google reviewer notes that Freshworks makes IT solutions enjoyable and effective.	Staff knowledgeable and responsive according to positive Google reviews Offers a broad range of IT services from managed support to custom development Serves small businesses with low minimum budget threshold
Cons	Multiple Google reviewers criticize Freshworks CRM as buggy and not matching advertised features. Customers have reported issues with cancellation, refunds, and unresponsive support.	Some Google reviews report service discontinuation without notice and lack of communication
Website	Visit Site	Visit Site

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