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Compare 8x8 vs (Beta)

Side-by-side comparison of features, pricing, services, ratings and more.

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8x8 Agency logo

8x8

IT Services & Technology Consulting Website

8x8 is a cloud communications platform provider offering voice, video, chat, contact center, and API solutions. It serves medium and enterprise businesses in media, software, and corporate services.

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(Beta) Agency logo

(Beta)

Business, Financial & Professional Services Website

A professional services agency based in London, United Kingdom. The agency is located at Circus House, 2/3 Floor, 21 Great Titchfield Street, London W1W 8BA. It can be reached by phone at 0207 299 7450.

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Feature Comparison

Attribute 8x8 (Beta)
Category IT Services & Technology Consulting Business, Financial & Professional Services
Rating
Winner +1.0 higher
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Location New York City, New York, United States London, United Kingdom
Services
  • Call Centers
  • Managed Services
  • Call Centers
  • Managed Services
Industries
Media & Communications Software & IT Services Corporate Services
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Pros
  • Offers a unified cloud communications platform integrating voice, video, chat, and contact center.
  • Provides real-time business analytics and intelligence across all interactions.
  • Serves enterprise and medium businesses globally with a single global cloud platform.
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Cons
  • Customer service is difficult to reach and unresponsive according to multiple Google reviews.
  • Hidden fees and automatic contract renewals with high deactivation fees reported by clients.
  • Call quality issues including dropped calls and poor call transfer functionality.
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Website Visit Site Visit Site

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