Compare 24x7 Direct vs 18th Digitech

Side-by-side comparison of features, pricing, services, ratings and more.

24x7 Direct

BPO & Outsourced Support Website

24x7 Direct works with some of Australia's most loved brands to create sustained, scalable, results-driven campaigns that raise brand awareness and help clients acquire large volumes of new customers. They also work with small businesses helping them hire virtual/offshore staff in the Philippines. Founded in 2001, the agency has grown to over 100 full-time staff based in Melbourne and the Philippines.

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Winner

18th Digitech

B2B Lead Generation Website

Award-winning digital agency offering end-to-end eCommerce solutions including development, performance marketing, and AI-powered optimization. Over 10 years of experience with 150+ successful projects.

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Feature Comparison

Attribute	24x7 Direct	18th Digitech
Category	BPO & Outsourced Support	B2B Lead Generation
Rating		Winner +0.4 higher
Location	Melbourne, VIC, Australia	Sydney, New South Wales, Australia
Services	Call Centers BPO Appointment Setting Telemarketing Virtual Receptionist eCommerce Development Performance Marketing PPC Brand Marketing CRM Automation Digital Strategy Consulting AI Search Optimization SEO Social Media Marketing Web Development UX Design	Call Centers BPO Appointment Setting Telemarketing Virtual Receptionist eCommerce Development Performance Marketing PPC Brand Marketing CRM Automation Digital Strategy Consulting AI Search Optimization SEO Social Media Marketing Web Development UX Design
Industries	Telecommunications Tourism Real Estate Financial Services Travel Education	Automotive Ecommerce Fashion Retail Food & Beverages Health & Wellness
Pros	Thorough recruitment process with client involvement Skilled team providing ongoing support and training Experienced in multiple industries including telecommunications and tourism	Adobe Gold Solutions Partner with deep expertise in Adobe Commerce, Shopify, and BigCommerce Over 10 years of experience with 150+ successful eCommerce projects and 350+ satisfied clients Integrates AI-driven solutions for SEO, product recommendations, and campaign optimization Strong client satisfaction with a 5-star review praising the team's capability and exceeding requirements
Cons	Some clients report persistent unsolicited contact	Only one public review on Semrush, making it difficult to gauge broader client sentiment Services heavily focused on the Adobe ecosystem, which may not suit brands using other platforms
Website	Visit Site	Visit Site

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